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Patient Participation Group

Are you interested in helping us run the surgery by providing your ideas, suggestions & comments?

If so contact Helen Strevens on helen.strevens@nhs.net or Sue Hart sue.hart1@nhs.net and join your surgery PPG today!

Administration

Helen Twist Practice Manager, Patford House Partnership

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

 

Anna Rushowski - Deputy Practice Manager

Glenda Cobb

Kay France

Sue Hart

Karen Randall - Medical Secretary

Joanne Strevens

Heather Wickson -  Finance

Steph Coulson - Our Care Coordinator is role which aims to enable frail, elderly or other vulnerable people stay in their own homes at time of increased difficulty or deteriorating health.  The Care Coordinator also assists those people who have recovered from an illness get back to their own homes as soon as possible.

Care Coordinators work with community nursing teams, the local council and voluntary sector groups supporting patients, their families and carers to better manage living with long term illnesses at home.

Reception

Debbie Strevens - Reception Manager

Anne Sayers

Sue Rusher

Rachel Adderley

Julie Penney

Kirsty Law

Lisette Clydesdale

Joanna Mackenzie

Bex Slade

Valerie Butterfield

Receptionists provide an important link for patients within the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses.

 
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